Prideland Student Accommodation – Privacy Policy

1. Introduction

This Privacy Policy outlines how Prideland Student Accommodation ("Prideland", "we", "our", "us") collects, uses, and protects the personal information of students who use our website to apply for and purchase accommodation.

2. Information We Collect

• Full Name
• Email Address
• Phone Number
• Institution Name and Proof of Enrollment
• Payment Details (via secure third-party gateway)
• Device and Browser Information

3. How We Use Your Information

• To process your room bookings and payments
• To verify your student status
• To communicate updates or changes to your accommodation
• To improve our website and services
• To comply with legal obligations and prevent fraud

4. How Your Data Is Stored

All data is stored securely on encrypted systems. Sensitive payment information is handled by our trusted payment processor (e.g., DPO) and never stored directly on our servers.

5. Sharing of Information

We do not sell or rent your personal information. We may share data with third-party services strictly for:

• Processing payments
• Email and SMS notifications
• Regulatory compliance, if required by Zambian law

6. Cookies

We use cookies to enhance user experience and gather anonymous analytics about site usage. You may disable cookies via your browser settings, though some features may be limited.

7. Your Rights

• You have the right to access, correct, or delete your personal data.
• You may request a copy of the data we have on file for you.
• You may opt out of marketing communications at any time.

8. Data Retention

We retain personal data only as long as necessary for booking, legal, and regulatory purposes. After this period, data is securely deleted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data:

📧 Email: hello@prideland.com
📞 Phone: 0977 123 456
📍 Address: Barlastone, Plot 123, Lusaka, Zambia